Booking Terms and Conditions

The following terms and conditions apply to your booking and they form the terms of your contract with Beaumont House. Please read them carefully as they set out our respective rights and obligations. Any disputes that may arise will be governed by the non-exclusive law of the English Courts.

The Contract & Governing Law and Jurisdiction

A binding contract between you and/or your party leader and Beaumont House comes into existence upon confirmation of reservation. English Law will apply to our agreement and to any dispute or claim which arises between us out of it. Any such dispute or claim must be dealt with by the Courts of England and Wales. The Contract and any non-contractual obligations arising in connection with it are governed by English law. The English courts have exclusive jurisdiction to determine any dispute arising in connection with the Contract, including disputes relating to any non-contractual obligations. Each party irrevocably waives any objection which it may now or later have to proceedings being brought in the English courts (on the grounds that the English courts are not a convenient forum or otherwise).

Booking Your Accommodation / Change of Room/ Reservations

For bookings made through travel agents (e.g. Booking.com, Expedia, Late Rooms… etc) different terms and conditions may apply – please consult your booking documents.

To make a direct booking, you may either book online (where available) or telephone our reception on 015394 47075 during office hours. The person making the booking (“the party leader”) must be at least 18 years old and must be authorised to make the booking on the basis of these Booking Conditions by all persons named on the reservation. By making a booking, the party leader confirms that he/she is so authorised and that all party members agree to be bound by these Booking Conditions. The party leader is responsible for making all payments due to the hotel concerned. Rooms are subject to maximum occupancy rules set by the management. If you would like further details, please contact Beaumont House. We will always do our best to accommodate individual requests however we cannot always guarantee that you will occupy a specific room for your stay. Rooms are generally allocated in order of booking and are usually dependent upon existing bookings. The management reserves the right to amend bookings or provide alternative rooms at their discretion.

Beaumont House currently operates a two rate booking policy; a flexible standard rate, and an advanced purchase rate (which offers a generous discount for those able to commit to specific dates).

The standard rate flexible tariff requires a non-refundable deposit of the first night’s stay on booking, the balance is payable fourteen days before arrival, by Cash, Debit/Credit Card or by Bank Transfer. If an alternative method of payment for the balance is required, then we must be informed prior to this 14-day period. Should it be necessary to amend the booking, the deposit can be transferred to an alternative date with a six-month time limit, provided we are given fourteen days’ clear notice. Payments in cash are accepted but valid card details must be provided for security. We are unable to accept payment by cheque. Until payment is received the booking will only be regarded as provisional and only held for a limited period of time. A 2% charge is levied against balance payments made by Credit Card – no charge is made for accounts settled by Cash or Debit card. For Bookings made within fourteen days of arrival you will be required to pay the full amount of your visit on booking.

The advanced purchase rate requires full payment on booking and is non-refundable and non-transferrable.

Arrivals & Departures

In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference and their passport/identity card/driving licence. If guests are travelling from outside the UK, Ireland or any country in the Commonwealth we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law enforcement agencies in connection with the prevention or investigation of crime. Above information may be requested for each member of your party over the age of 16; we reserve the right to refuse entry to persons who cannot provide the information set out above.

Our standard check-in time is between 2.00p.m. and 6.00p.m. We understand that from time to time the expected time of arrival of guests may be delayed by bad traffic on the roads or rail disruptions and will accept arrivals after this time within reason (if prior notice has given through telephone or email communication). In the event no notice being given of a late arrival, guests arriving after 6:01pm will be deemed as a “no show” and we cannot guarantee that staff will be on site to accommodate a late check in; in the event of a late check-in the following charges may be added to the final invoice

For late arrivals, if accepted, after 6.00pm up until 8.00pm we reserve the right to charge a late check-in fee of £25.00

For late arrivals, if accepted, after 8.00pm up until 10.00p.m. we reserve the right to charge a late check-in fee of £40.00

We regret arrivals after 10.00 p.m. will not be accepted under any circumstances.

On the day of departure, we kindly ask all guests to vacate their rooms by 10.30 a.m. If you fail to do so we reserve the right to charge for an additional night’s stay. Late check-outs can be requested but are subject to availability and will be charged at an hourly rate at the discretion of the Hotel.

Cancellations & Amendments

For bookings made through travel agents (e.g. Booking.com, Expedia, Late Rooms… etc) different terms and conditions may apply – please consult your booking documents.

As we are unable to judge reasons for change, cancellation or non-arrival we respectfully remind guests that a reservation whether by telephone, in writing or in person, constitutes a contract in law and as such is legally binding, therefore we always recommend that travel insurance be taken out in case of cancellation or curtailment of a booking.

– If you cancel more than 14 days before arrival you will forfeit your deposit/payment.

– If you cancel 14 days or less before arrival, fail to check in (‘no show’) or leave before your due departure date, you are responsible for any outstanding costs – this will be debited from the card details held as security. All cancellations must be sent in writing via either email or letter (recorded delivery) to ourselves and we will confirm receipt of this when received. Unfortunately, we cannot accept any cancellations by telephone.

In the unlikely event we are forced to cancel your booking, we will attempt to offer you alternative accommodation. However, if this is not possible or unacceptable to you then we will refund all monies paid by you. Our liability will not extend beyond this refund and will not constitute a breach of contract.

For direct bookings, if you need to amend your reservation the deposit may be transferred to a future booking provided seven clear days’ notice is given. A time limit on booking transfers is limited to six months. Please note we are unable to transfer deposits for peak season bookings e.g. Valentine’s or Bank Holiday periods. All amendments must be confirmed in writing.

Damages and Breakages

We are sure that you will take utmost care whilst you stay with us, however you are responsible and liable for any loss of keys, missing items, breakages or damages which occur to the accommodation or its contents that yourself or members of your party cause, including any accidents. Should any damage or breakages occur you are responsible for up to and including the full cost of replacement or repair. The cost of which will be taken from the credit/debit card details provided to secure the booking or card used to pay for the stay. Should the damage be significant enough we reserve the right to make an additional charge if the room is unusable until completion of the repairs. You will be notified in writing as soon as is reasonably practicable, if the damage is discovered after you depart.

Smoking and Take-away Foods

– We are a totally non-smoking establishment, as such all public areas and guest bedrooms are non-smoking zones. We would request that guests smoke on the street outside of the property and ensure that all cigarette ends are disposed of in the waste bin located in the car park opposite.

– We do not allow take-away foods to be brought on to the premises or to be consumed by guests in the property.

Babies/Children & Pets

We are an adult only establishment and are unable to accommodate babies, children under the age of 16 or pets. The maximum number of guests in our rooms is 2 (with the exception of our Triple Rooms)

Guests arriving with more than the maximum number of occupants per room will be refused entry and the full cost of your stay will be charged.

Guests arriving with babies, children under 16 or pets will be refused entry and the full cost of your stay will be charged.

Limitation of Liability

Beaumont House will not be responsible for any loss or damage of any property left in the premises, loss or injury to yourself or any member of your party or any vehicles or possessions. Beaumont House will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of Beaumont House, its employees, contractors or agents or otherwise). Beaumont House’s total liability shall not exceed the value of the charges received by it under the Contract.

Parking

Beaumont House has its own car park, there may be a charge and/or limited spaces available and a space may not be available for the duration of your stay. Terms and conditions may also apply to car park use. Please contact the Beaumont House directly for more information. Cars and their contents are left at the owner’s/customer’s own risk. We do not accept responsibility for loss or damage.

Guest Behaviour

Guests are requested to conduct themselves appropriately at all times and to comply with Beaumont House’s requests with regards to conduct and respect for the property, its employees and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of Beaumont House, or to cause offence to other guests or our members of staff. We reserve the right to refuse accommodation, services or to remove you and/or members of your party from Beaumont House if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case Beaumont House shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.

Force Majeure

Beaumont House accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.

CCTV

In the public areas of Beaumont House and some staff areas CCTV is in operation and video recordings may be made. This activity is carried out for security and service reasons for the better management of the Beaumont House and security for all its clients and staff.

Data

Any data collected as a result of your booking will be stored in accordance with the provisions of current Data Protection legislation